Current Position Openings
Head of Access Services (full-time, 35 hours/week)
Position Summary: Access Services assists in the delivery of research materials in print and electronic format to faculty, students, and the broader library community. It encompasses consortium loan, interlibrary loan, document delivery, circulation, electronic and print reserves, collection security, and stacks management. Through innovative leadership, creative planning and management, a thorough understanding of resource sharing technologies, and continuous training and motivation of staff, the Head of Access Services ensures that all functions of the department are performed to meet the goal of providing users with access to the information they need, as efficiently and effectively as possible.
Essential Responsibilities Include: Provide administrative oversight of Access Services, including planning for user services and management of resources and personnel. Recommend for selection, supervise and train full-time and part-time staff in the provision of stacks management, resource sharing, reserves, circulation, and collection security services in Mullen Library and provide guidance in the training of circulation staff in the campus libraries. They will establish Access Services policies and procedures, in consultation with the Director of Research & Instruction and approval of the University Librarian. Develop and implement new services to meet changing research needs. Manage the collection of patron service charges, fines, and fees.
As a member of the Public Services management team, works with the campus librarians to standardize and co-ordinate Access Services policies and procedures across service points, with the collection development librarians in the management and security of the circulating and periodicals collections, and with the Instruction & Marketing Librarian to develop sessions on Access Services skills for the Library Staff Training and Education Program.
Provide outreach to faculty and students on Access Services policies, procedures, and services. Coordinate Access Services-related matters with staff in the CUA library system, the Washington Research Library Consortium (WRLC), Technology Services, Enrollment Services, the registrar, the public safety office, and Alumni Relations.
Minimum Qualifications: ALA accredited Master’s degree in Library and/or Information Science is required. Two (2) years of supervisory and management experience, preferably in an academic library or related setting. Experience with one or more aspects of Access Services: circulation, reserves, resource sharing, or stacks management. Knowledge of emerging technologies in circulation, reserves, and resource sharing. Knowledge of library automation, including library management systems (specifically the Voyager and Sierra LMS) and interlibrary loan software. Demonstrated skill in planning, management, supervision, and staff training. Skill in using common computer applications (word processing software, spreadsheets, etc.) and equipment. Knowledge and awareness of current academic issues as they affect library operations and services, especially issues related to Access Services. Excellent analytical and organizational skills. Excellent written and oral communication skills. Ability to anticipate future service needs and plan accordingly. Ability to market services and to interact effectively with faculty and students. Ability to accommodate flexible scheduling seven days a week.
Preferred Qualifications: Experience with implementing and assessing programs and services highly desirable.
How to apply: forward resume, cover letter and salary expectations: CUARecruitment@cua.edu. Reference position 101531 in subject line of email. Applications close on 8/24/15.
Web Application Librarian (full-time, 35 hours/week)
Position Summary: The libraries of The Catholic University of America have as their purpose to support and enrich the instructional, research, and service programs of the university. Electronic Resources and Services is responsible for providing the technology and resources necessary for quality instruction and research, acquisition of electronic resources, organizing and maintaining the access to the electronic resources, creating and managing the local digital resources, and developing and overseeing the libraries public and staff Web sites.
This position will report to the Head of Electronic Resources & Services, supporting the delivery and discovery of library collections by designing, developing, managing, configuring, and supporting the Libraries’ websites, digital collections, discovery systems, and other digital initiatives. The individual will provide technical and operational support for web services in the CUA Libraries, as well as participate in training and support of staff and users.
Essential Responsibilities Include: Develop, code, test, and debug web applications, tools and services (new and existing); create integration with vendor-based APIs and web services; produce and update technical documentation; research and utilize emerging web technologies, principles, and standards, and identify emerging technologies that have potential for new and improved library services; participate in the strategic planning for the Libraries’ website and the initiatives and priorities of the library systems. Collect and analyze user behavior data and conduct user testing to inform design decisions.
Preferred Qualifications: Two (2) years’ experience in library preferred.
How to apply: forward resume, salary expectations and cover letter: CUARecruitment@cua.edu. Reference position 101541 in subject line of email. You must include salary range. Applications open until filled.