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CUA Libraries Online

Index of Issues

Message from the Editors

Welcome to the spring 2006 edition of CUA Libraries Online. As the 2005-2006 school year draws to a close, we encourage you to make the most of our library resources, such as our new Instant Messaging reference service. Please direct comments, questions and suggestions about the newsletter to us via the contact form. .

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CUA Libraries Introduce Instant Messaging Reference Service

IM at the Library

CUA Libraries now offer an Instant Messaging (IM) Reference Service named IM@theLibrary. Use instant messaging to do your library research: Ask a question via a live IM session and a librarian will gladly help you find the information you need. This service is only open to current CUA enrolled students, staff, and faculty.

Service hours (for Spring 2006) are as follows*:

Monday-Wednesday: 1:00-3:00pm, 7:00pm-9:00pm
Thursday: 7:00pm-9:00pm
Friday: 1:00pm-3:00pm
Sunday: 5:00pm-9:00pm

We can answer IM questions from AIM, MSN, ICQ, and Yahoo IM software.
*Or just log in to see if somebody's online!

What kinds of questions are best suited for IM Reference?

  • When you need a specific piece of information (i.e., What happened on November 22, 1963?).
  • When you need suggestions for appropriate electronic or paper resources.
  • For assistance in the use of electronic resources.

If you would like to use this service and don't have instant messaging software, we suggest AOL Instant Messenger as it requires no download.

  • Go to the AOL Instant Messenger and select AIM Express. (You do not have to install the full AIM software on your computer.)
  • If you do not already have an AIM screen name, then you will also have to register a screen name with AOL's Screen Name Service

For more information about the service, including screen names, go to: or contact reference librarian Anne Marie Hules: .

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Celebrate GreenDC Week at Mullen Library

GreenDC book display

GreenDC Week is April 17 - 23. Along with other Washington area universities, CUA is participating in the GreenDC Week Lecture Series and the DC Campuses Youth Environmental Summit. Find out about issues affecting our environment at these events, then learn more by checking out a book from Mullen Library. Find these books in the GreenDC Week displays set up at the entrances to the Reference Room and the MERIC lab, or search the catalog to find the perfect book for you. The display will remain in Mullen Library until the end of April.

  • Hazardous chemicals in products and processes: substitution as an innovative process. By Andreas Ahrens with contributions of Andrea Effinger, Matthias Weiss, Claudia Wölk. Heidelberg; New York: Physica-Verlag, c2006. [T55.3 .H38 2006]
  • Sustainable leadership. By Andy Hargreaves and Dean Fink. San Francisco: Jossey-Bass, c2006. [LB2805 .H32 2006]
  • Building for life: Designing and understanding the human-nature connection. By Stephen R. Kellert. Washington, D.C.: Island Press, c2005. [BF353.5.N37 K45 2005]
  • Business ethics and the natural environment. By Lisa H. Newton. Malden, Mass.: Blackwell, 2005. [HD30.255 .N49 2005]
  • Red sky at morning: America and the crisis of the global environment. By James Gustave Speth. New Haven, Conn.: Yale University Press, c2004. [GE149 .S64 2004]
  • Sustainability, human ecology, and the collapse of complex societies: Economic anthropology and a 21st century adaptation. By Niccolo Caldararo. Lewiston, N.Y.: Edwin Mellen Press, c2004. [GN448 .C36 2004]
  • Transportation and sustainable campus communities: Issues, examples, solutions. By Will Toor and Spenser Havlick. Washington, D.C.: Island Press, c2004. [LB2864 .T66 2004]
  • What matters most: How a small group of pioneers is teaching social responsibility to big business, and why big business is listening. By Jeffrey Hollender and Stephen Fenichell. New York: Basic Books, c2004. [HD60 .H65 2004]
  • Experimenting for sustainable transport: The approach of strategic niche management. By Remco Hoogma, et al. London: Spon, 2002. [TD195.T7 E96 2002]
  • Livable cities? Urban struggles for livelihood and sustainability. Edited by Peter Evans. Berkeley: University of California Press, c2002. [HT330 .L58 2002]
  • Solutions for an environment in peril. Edited by Anthony B. Wolbarst. Baltimore: Johns Hopkins University Press, c2001. [GE140 .S65 2001]
  • Landscape and sustainability. Edited by John F. Benson and Maggie H. Roe. London; New York: Spon Press, 2000. [SB472.45 .L36 2000]
  • Global sustainable development in the twenty-first century. Edited by Keekok Lee, Alan Holland and Desmond McNeill. Edinburgh: Edinburgh University Press, c2000. [HC79.E5 G5972 2000]
  • Sustainable housing: Principles & practice. Edited by Brian Edwards and David Turrent. London; New York: E & FN Spon, 2000. [HD7333.A3 S847 2000]
  • Sustainability and globalization. Edited by Julio de Santa Ana. Geneva [Switzerland]: WCC Publications, c1998. [HD75.6 .S8573 1998]
  • Sustainable community development: Studies in economic, environmental, and cultural revitalization. Edited by Marie D. Hoff. Boca Raton, Fla.: Lewis Publishers, c1998. [HN49.C6 S86 1998]
  • Passion for the earth. By Sean McDonagh. Maryknoll, N.Y.: Orbis Books, c1994. [BZX 9821.04]
  • Earth in transition: Patterns and processes of biotic impoverishment. Edited by George M. Woodwell. Cambridge [England]; New York: Cambridge University Press, 1990. [GF3 .E17 1990]
  • Sustainability: Economics, ecology, and justice. John B. Cobb., Jr. Maryknoll, N.Y.: Orbis, c1992. [BT 695.5 .C6335 1992]
  • Implementation for sustainability: Lessons from integrated rural development. By George Honadle and Jerry VanSant. West Hartford, Conn.: Kumarian Press, c1985. [HD1417 .H66 1985]

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Introducing the Suggestion Box

Suggestion box

Do you have a suggestion for the CUA libraries? Perhaps you have an idea that could improve the libraries' services or maybe there is a current service that you highly value. Submit your comments to the Suggestion Box located in the lobby of Mullen Library.

Some of you have already done so: Several students asked that the Library remain open later in the evening; some asked that we designate the reading rooms for quiet study, quiet talking or group study; a couple people asked for clocks, and several others requested that we improve maintenance of the microform reader-printers and photocopiers.

Suggestions have led to such actions as placing clocks in the Reference Reading Room and MERIC computer area and placing signs throughout the library to clarify which areas are appropriate for quiet study, quiet talking or group study.

You can read all the suggestions that we've received along with our responses in the notebook on the table next to the Suggestion Box.

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Stump the Librarian

Library research has been greatly aided by the advent of article databases, and librarians and experienced searchers have come to rely heavily on them. But despite their eminent usefulness, even the most respected database may contain a small number of errors. These errors, however few and far between, can sometimes cause great consternation on the part of library patrons and librarians.

Recently, a patron came to the Mullen Library Information Desk with a puzzling citation. He needed an article from Journalism Quarterly called "Attribution of Dogmatism to TV Characters." He had found the citation for this article in the ERIC database, which indicated that the article could be found in the Spring 1977 issue of the journal in Volume 14, Issue 9. Because the article was not available in full text online, he looked in the library's catalog for the print version of the journal. He did find that Catholic owned the journal, but as a savvy and experienced library user, he noticed a discrepancy between the catalog record and his original information. According to the catalog, the volume number for 1977 was 54, not 14 as indicated by ERIC. Because the 1977 volume of Journalism Quarterly was at the WRLC Storage Center, he knew that he would have to request the article and that the request would not be successful without a correct volume number.

Having reached this impasse, he came to the Information Desk for help. The librarian at the desk suspected one of two problems: either the citation in ERIC was incorrect, or there was a completely different journal named Journalism Quarterly, one that was not in the library's catalog. First, she searched the WorldCat database to check the records of other libraries; this search confirmed that there was only one journal by this title.

The librarian concluded that the citation in ERIC must be incorrect. However, the problem remained: How could the correct citation be located? The librarian checked several databases to no avail-it appeared that ERIC was the only CUA Libraries database with this particular citation. Not giving in to frustration, the librarians wondered if another WRLC library might have access to the journal citation through a database not available at Catholic. The librarian clicked on "e-journals in WRLC" to find out. She searched for Journalism Quarterly and found that George Mason University had online access to the journal from 1975 to 1994 through a database called Communication and Mass Media Complete. As a virtual reference librarian, she had access to George Mason's databases and logged in to check the citation. After a quick article title search, she found that the ERIC database was in fact wrong: "Attribution of Dogmatism to TV Characters" could be found in Volume 54, Issue 1 of Journalism Quarterly on page 14-the ERIC database had listed the page number as the volume number. The information found in Communication and Mass Media Complete agreed with the catalog record for the print journal, and the library patron was able to use the correct information to request the article from the WRLC Storage facility.

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Checking in with... Reference and Instructional Services

Anne Marie Hules
Anne Marie Hules
Reference Librarian for
Library & Information Science
Emilie Krut
Emilie Krut
Reference Librarian for
Instructional Services
Anne Lesher
Anne Lesher
Reference Librarian for
Reference Services
Ashley McCall
Ashley McCall
Library Assistant/GLP
Jonathan M. Smith
Jonathan M. Smith
Electronic Resources
[MERIC] Assistant
Mary Agnes Thompson
Mary Agnes Thompson
Reference Librarian for
Collection Services
Shanyun Zhang
Shanyun Zhang
Electronic Resources
[MERIC] Librarian

Whether they are answering questions at the Information Desk, typing replies to virtual reference patrons or at the front of the classroom leading an instruction session, CUA Libraries' Reference and Instructional Services team helps library users make the most of library resources and find the information they need.

The core Reference and Instructional Services staff consists of five professional librarians and two full-time paraprofessionals, both of whom are graduate library science students. Reference and instruction are also provided by professional librarians and paraprofessionals in the campus libraries, and, at Mullen, several graduate students assist with reference part-time.

While most reference transactions occur at the Information Desk, questions are also answered over the telephone, via e-mail and, until the end of the 2005-2006 school year, through the Washington Research Library Consortium's cooperative virtual reference service, Ask a Librarian. To make reference service even more accessible, Reference and Instructional Services recently began to offer the Instant Messaging reference service IM@theLibrary. As Ask a Librarian chat reference is phased out, IM@theLibrary should prove to be a fast, convenient way for the CUA community to connect with CUA librarians.

Students will also encounter Reference and Instructional Services staff during library instruction sessions held each semester in Mullen Library's MERIC classroom, and the department's handiwork can be found on instructional guides and handouts throughout the libraries and on the Library Research Guides web page.

The Information Desk on the first floor of Mullen Library is staffed any time the library is open and reference experts are always ready to answer questions, from the most simple and straightforward to the most complex and research intensive. For especially in-depth research needs, consider making an appointment with a subject specialist.

As exams approach and final papers and projects come due, consider contacting a reference specialist - in person, using the phone, by e-mail or through chat reference or IM - to help you find whatever you need.

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Semitics/ICOR Library Becomes an APIS Partner

The Semitics/ICOR Library has been welcomed as a partner institute of APIS, the Advanced Papyrological Information System. According to the APIS Web site, "APIS is a collections-based repository hosting information about and images of papyrological materials (e.g. papyri, ostraca, wood tablets, etc) located in collections around the world." Descriptions, English translations, and digital images of the library's Coptic and Greek ostraca and papyri will begin to be added to APIS over the next two years.

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Dr. Monica Blanchard, Curator, Semitics/ICOR Collections; Anne Marie Hules, Reference Librarian for Library and Information Science; Emilie Krut, Reference Librarian for Instructional Services; Anne Lesher, Reference Librarian for Reference Services; Tina O'Grady, Library Assistant, Nursing and Biology Library.

Content editor: Ashley McCall, Library Assistant/Graduate Library Pre-professional

Web editor: Jonathan M. Smith, Electronic Resources (MERIC) Assistant

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