Result Summary for Survey:School of Theology & Religious Studies Survey of Library Services at Catholic University

1. What is your academic status in the School of Theology and Religious Studies? Please do not take this survey if you are not affiliated with the School.
		Response Percent	Response Count
Undergraduate (major in STRS)		3.5%	4
Graduate student (Master’s)		18.6%	21
Graduate student (Ph.D.)		61.1%	69
Faculty (tenured)		11.5%	13
Faculty (non-tenured)		3.5%	4
Adjunct Faculty		0.0%	0
Staff		1.8%	2
	answered question		113
	skipped question		1

2. What is the degree you are pursuing or what is your main field of study? (e.g. M.A. in Theology, Licentiate of Sacred Theology, Ph.D. in Biblical Studies)
	Response Count
	113
	answered question	113
	skipped question	1

3. Purpose of your most recent visit to the library (select all that apply):
		Response Percent	Response Count
Academic/course research or reading		83.0%	93
Personal interest research or reading		25.9%	29
Quiet study		42.0%	47
Group study/class visit		1.8%	2
Picking up consortium loan or interlibrary loan books		42.9%	48
Speaking with a librarian/staff member		9.8%	11
Use computers		20.5%	23
Access print resources not available online		29.5%	33
Other (please specify)			7
	answered question		112
	skipped question		2

4. In the last 12 months, please select your level of satisfaction regarding the quality of attention, courteousness, and assistance from the following service areas:
	Very satisfied	Somewhat satisfied	Satisfied	Somewhat unsatisfied	Unsatisfied	Not applicable	Response Count
Circulation & reserves personnel	57.0% (61)	29.9% (32)	6.5% (7)	3.7% (4)	0.0% (0)	2.8% (3)	107
Reference desk personnel	38.3% (41)	16.8% (18)	16.8% (18)	3.7% (4)	0.9% (1)	23.4% (25)	107
Religious Studies / Philosophy personnel	46.7% (49)	13.3% (14)	14.3% (15)	2.9% (3)	0.0% (0)	22.9% (24)	105
Semitics/ICOR personnel	13.5% (14)	1.0% (1)	4.8% (5)	1.0% (1)	1.0% (1)	78.8% (82)	104
Rare Books/Special Collections personnel	9.6% (10)	1.9% (2)	3.8% (4)	2.9% (3)	1.0% (1)	80.8% (84)	104
Oliveira Lima Library personnel	1.9% (2)	0.0% (0)	1.0% (1)	0.0% (0)	0.0% (0)	97.1% (101)	104
Administrative Office personnel	10.6% (11)	3.8% (4)	7.7% (8)	1.9% (2)	0.0% (0)	76.0% (79)	104
MERIC Center personnel	6.7% (7)	1.9% (2)	7.7% (8)	2.9% (3)	0.0% (0)	80.8% (84)	104
	answered question						107
	skipped question						7

5. In the last 12 months, how often have you used the WRLC consortium loan service to request books and articles?
	Response Percent	Response Count
Zero		7.5%	8
1-5		26.2%	28
5-10		18.7%	20
Over 10 times		47.7%	51
Not sure		0.0%	0
	answered question	107
	skipped question	7

6. In the last 12 months, how often have you used the interlibrary loan service (ILLIAD) to request books and articles?
	Response Percent	Response Count
Zero		28.0%	30
1-5		45.8%	49
5-10		14.0%	15
Over 10 times		9.3%	10
Not sure		2.8%	3
	answered question	107
	skipped question	7

7. If you have not used the consortium loan or the interlibrary loan services in the last 12 months, please indicate your reason(s):
		Response Percent	Response Count
I obtain my material from our library		69.2%	9
I obtain my material by visiting other libraries		30.8%	4
I did not know about the consortium loan/interlibrary loan service		0.0%	0
Other (please specify)			3
	answered question		13
	skipped question		101

8. In the last 12 months, how often do you visit or use the Washington Theological Consortium Libraries?
	Response Percent	Response Count
Zero		45.8%	49
1-5		30.8%	33
5-10		10.3%	11
Over 10 times		13.1%	14
Not sure		0.0%	0
	answered question	107
	skipped question	7

9. For any of your courses, has a librarian given a library user orientation tour, a research workshop or a demonstration of library resources (online and print)?
	Response Percent	Response Count
YES		33.3%	35
NO (If ‘no’, please skip the next question)		66.7%	70
	answered question	105
	skipped question	9

10. If you answered ‘Yes’ to the above question, please note how helpful the instruction was to your understanding of doing research at CUA:
	Very helpful	Helpful	Neutral	Somewhat unhelpful	Very unhelpful	Not applicable	Response Count
The library catalog for locating resources in the library	34.2% (13)	42.1% (16)	13.2% (5)	10.5% (4)	0.0% (0)	0.0% (0)	38
Subscription databases for locating citations, abstracts, and for full text articles	31.6% (12)	42.1% (16)	18.4% (7)	7.9% (3)	0.0% (0)	0.0% (0)	38
General and specialized print resources in the Religious Studies & Philosophy Library	26.3% (10)	44.7% (17)	15.8% (6)	10.5% (4)	0.0% (0)	2.6% (1)	38
Using the Internet for finding high quality material	21.6% (8)	37.8% (14)	16.2% (6)	13.5% (5)	0.0% (0)	10.8% (4)	37
	answered question						38
	skipped question						76

11. Which of the following library instruction classes would you attend if you had the opportunity (select all that apply):
		Response Percent	Response Count
Researching topics for term papers, literature reviews, etc.		44.6%	37
Finding material in the libraries		31.3%	26
A single class on a specific subject database or resource		57.8%	48
Using subject specific resources (e.g. Biblical Studies); please specify below		42.2%	35
Using the World Wide Web responsibly		15.7%	13
Using computers and other equipment in the libraries		15.7%	13
Other (please specify)			14
	answered question		83
	skipped question		31

12. Please indicate whether the following items meet your COURSE needs:
	Strongly agree	Agree	Neutral	Disagree	Strongly Disagree	Not applicable	Response Count
Course reserves	22.3% (23)	40.8% (42)	12.6% (13)	4.9% (5)	1.9% (2)	17.5% (18)	103
Electronic course reserves	23.5% (24)	39.2% (40)	10.8% (11)	2.9% (3)	1.0% (1)	22.5% (23)	102
Library catalog for locating resources	25.7% (27)	45.7% (48)	12.4% (13)	9.5% (10)	4.8% (5)	1.9% (2)	105
Sufficient number of library computers and software	18.3% (19)	40.4% (42)	17.3% (18)	11.5% (12)	2.9% (3)	9.6% (10)	104
Library web site for locating academic resources, research guides, pathfinders, catalog and journal databases	20.8% (22)	50.9% (54)	13.2% (14)	9.4% (10)	3.8% (4)	1.9% (2)	106
Online databases for locating citations for term papers, etc.	19.4% (20)	36.9% (38)	15.5% (16)	11.7% (12)	1.9% (2)	14.6% (15)	103
Circulating book collection	16.5% (17)	39.8% (41)	17.5% (18)	11.7% (12)	11.7% (12)	2.9% (3)	103
Reference book collection	18.1% (19)	49.5% (52)	19.0% (20)	5.7% (6)	2.9% (3)	4.8% (5)	105
	answered question						106
	skipped question						8

13. What print and electronic titles would you recommend the library purchase/subscribe to?
	Response Count
	26
	answered question	26
	skipped question	88

14. If you have used CUA Libraries online resources outside the library in the last 12 months, you were satisfied with how easy it was to find what you needed from the CUA Libraries Homepage:
		Response Percent	Response Count
Strongly agree		23.1%	24
Agree		51.0%	53
Neutral		10.6%	11
Disagree		8.7%	9
Strongly Disagree		2.9%	3
Not applicable		3.8%	4
	answered question		104
	skipped question		10

15. When I access the library's website, I am satisfied with the online information I find in the subscription databases.
	Response Percent	Response Count
Strongly agree		17.1%	18
Agree		51.4%	54
Neutral		11.4%	12
Disagree		14.3%	15
Strongly Disagree		3.8%	4
Not applicable		1.9%	2
	answered question	105
	skipped question	9

16. The new interface for the Washington Research Library Consortium library catalog became available August 1st. When I access the library's website, I am satisfied with the online information and interface I find in the WRLC catalog.
		Response Percent	Response Count
Strongly agree		16.3%	17
Agree		51.9%	54
Neutral		18.3%	19
Disagree		5.8%	6
Strongly Disagree		1.0%	1
Not applicable		6.7%	7
	answered question		104
	skipped question		10

17. When I need help using the library’s online resources from outside the library, I am satisfied with the phone and/or e-mail assistance I received from the library staff.
		Response Percent	Response Count
Strongly agree		9.6%	10
Agree		26.9%	28
Neutral		14.4%	15
Disagree		4.8%	5
Strongly Disagree		0.0%	0
Not applicable		44.2%	46
	answered question		104
	skipped question		10

18. How often do you use library's electronic resources from outside the library in the last 12 months?
	Response Percent	Response Count
Once a year		1.9%	2
Up to five times a year		9.6%	10
Between 5- 10 times a year		14.4%	15
Over 10 times a year		18.3%	19
Almost weekly		39.4%	41
Daily		16.3%	17
	answered question	104
	skipped question	10

19. How often do you visit the libraries on weekdays, Monday through Friday?
	Response Percent	Response Count
Daily / Almost daily		18.1%	19
Several times a week		33.3%	35
Occasionally		38.1%	40
Seldom		10.5%	11
Never		0.0%	0
	answered question	105
	skipped question	9

20. How often do you visit the libraries during evening hours?
	Response Percent	Response Count
Frequently (at least twice a week)		13.3%	14
Occasionally (at least once a month)		43.8%	46
Seldom (once a semester)		35.2%	37
Never		7.6%	8
	answered question	105
	skipped question	9

21. How often do you visit the libraries on weekends?
	Response Percent	Response Count
Frequently (at least two weekends per month)		15.4%	16
Occasionally (approx. one weekend per month)		43.3%	45
Seldom (approx. once a semester)		37.5%	39
Never		3.8%	4
	answered question	104
	skipped question	10

22. If you answered “Seldom" or "Never” to any of the last three questions, please indicate the reason(s) (select all that apply):
		Response Percent	Response Count
My courses don’t require library use		8.2%	4
I don’t know how to use library resources		0.0%	0
I do my research and obtain materials elsewhere		32.7%	16
I can't get help from library staff in how to use library systems		0.0%	0
I have regular access to the internet at home		91.8%	45
Other (please specify)			17
	answered question		49
	skipped question		65

23. Do you find the borrowing period for books to be adequate (undergraduate = 28 days, graduate = one semester and faculty = one year)
	Too long	Too short	Just right	Response Count
Undergraduate	2.5% (1)	12.5% (5)	85.0% (34)	40
Graduate	6.5% (6)	9.7% (9)	83.9% (78)	93
Faculty	50.0% (26)	0.0% (0)	50.0% (26)	52
Explain your selection (optional)				25
	answered question			105
	skipped question			9

24. Please demonstrate your level of satisfaction with the library equipment and facilities in meeting your needs:
	Very High	High	Neutral	Low	Very Low	Not applicable	Response Count
Informational/directional signs	6.0% (6)	36.0% (36)	41.0% (41)	15.0% (15)	2.0% (2)	0.0% (0)	100
General arrangement of shelving and library resources	6.0% (6)	28.0% (28)	31.0% (31)	22.0% (22)	13.0% (13)	0.0% (0)	100
Lighting	5.0% (5)	41.0% (41)	36.0% (36)	18.0% (18)	0.0% (0)	0.0% (0)	100
Library instruction room (MERIC Lab)	2.0% (2)	19.4% (19)	28.6% (28)	3.1% (3)	1.0% (1)	45.9% (45)	98
Network connections for laptops	13.0% (13)	35.0% (35)	12.0% (12)	11.0% (11)	3.0% (3)	26.0% (26)	100
Noise level	12.0% (12)	42.0% (42)	33.0% (33)	7.0% (7)	5.0% (5)	1.0% (1)	100
Security of your possessions while in the library	9.0% (9)	31.0% (31)	32.0% (32)	12.0% (12)	4.0% (4)	12.0% (12)	100
Chairs, tables and carrels	6.0% (6)	31.0% (31)	36.0% (36)	13.0% (13)	13.0% (13)	1.0% (1)	100
Restrooms	7.0% (7)	31.0% (31)	39.0% (39)	14.0% (14)	7.0% (7)	2.0% (2)	100
Air conditioning/heating	6.9% (7)	43.6% (44)	28.7% (29)	13.9% (14)	5.9% (6)	1.0% (1)	101
Microfilm and microfilm reader services	4.0% (4)	14.1% (14)	20.2% (20)	2.0% (2)	2.0% (2)	57.6% (57)	99
Photocopiers	3.0% (3)	22.0% (22)	26.0% (26)	24.0% (24)	17.0% (17)	8.0% (8)	100
Private study areas	3.0% (3)	29.0% (29)	28.0% (28)	17.0% (17)	9.0% (9)	14.0% (14)	100
Group study areas	6.0% (6)	13.0% (13)	30.0% (30)	9.0% (9)	4.0% (4)	38.0% (38)	100
Lounge areas	6.1% (6)	42.9% (42)	19.4% (19)	10.2% (10)	3.1% (3)	18.4% (18)	98
	answered question						101
	skipped question						13

25. Please demonstrate your level of satisfaction with the Theology and Religious Studies collections in meeting your needs:
	Very High	High	Neutral	Low	Very Low	Not applicable	Response Count
Reference collection on the 3rd floor of Mullen Library	17.6% (18)	52.0% (53)	17.6% (18)	5.9% (6)	2.0% (2)	4.9% (5)	102
Electronic reference tools	9.9% (10)	48.5% (49)	26.7% (27)	5.9% (6)	3.0% (3)	5.9% (6)	101
Dissertations and theses	6.9% (7)	36.6% (37)	31.7% (32)	7.9% (8)	1.0% (1)	15.8% (16)	101
Print journals	10.8% (11)	55.9% (57)	15.7% (16)	10.8% (11)	2.0% (2)	4.9% (5)	102
Electronic journals	10.8% (11)	48.0% (49)	24.5% (25)	9.8% (10)	2.0% (2)	4.9% (5)	102
Print abstracts, bibliographies and indices	6.1% (6)	34.3% (34)	31.3% (31)	4.0% (4)	1.0% (1)	23.2% (23)	99
Electronic abstracts, bibliographies and indices	4.0% (4)	39.0% (39)	30.0% (30)	5.0% (5)	0.0% (0)	22.0% (22)	100
Microform	1.0% (1)	11.9% (12)	23.8% (24)	1.0% (1)	1.0% (1)	61.4% (62)	101
Newspapers	1.0% (1)	10.9% (11)	19.8% (20)	3.0% (3)	1.0% (1)	64.4% (65)	101
DVD/video collections	0.0% (0)	6.0% (6)	18.0% (18)	7.0% (7)	5.0% (5)	64.0% (64)	100
	answered question						102
	skipped question						12

26. Please demonstrate your level of satisfaction with the following library services:
	Very High	High	Neutral	Low	Very Low	Not applicable	Response Count
Access to CU's e-Journals	12.7% (13)	50.0% (51)	19.6% (20)	7.8% (8)	2.0% (2)	7.8% (8)	102
Access to journals and periodicals	5.9% (6)	55.4% (56)	19.8% (20)	13.9% (14)	4.0% (4)	1.0% (1)	101
Announcements of new library services	3.9% (4)	24.5% (25)	45.1% (46)	9.8% (10)	2.0% (2)	14.7% (15)	102
Book order requests	20.4% (21)	32.0% (33)	27.2% (28)	2.9% (3)	1.0% (1)	16.5% (17)	103
Hours of operations	21.6% (22)	51.0% (52)	20.6% (21)	6.9% (7)	0.0% (0)	0.0% (0)	102
Hours staff are on duty	20.8% (21)	51.5% (52)	24.8% (25)	2.0% (2)	0.0% (0)	1.0% (1)	101
Library catalog	13.6% (14)	47.6% (49)	21.4% (22)	10.7% (11)	6.8% (7)	0.0% (0)	103
Retrieval of material from the WRLC Storage facility	16.0% (16)	39.0% (39)	15.0% (15)	14.0% (14)	6.0% (6)	10.0% (10)	100
Searches for missing books	2.0% (2)	12.9% (13)	15.8% (16)	35.6% (36)	21.8% (22)	11.9% (12)	101
Shelving of Stacks materials	4.9% (5)	21.6% (22)	30.4% (31)	27.5% (28)	14.7% (15)	1.0% (1)	102
Web access to library services	14.7% (15)	61.8% (63)	17.6% (18)	3.9% (4)	0.0% (0)	2.0% (2)	102
	answered question						103
	skipped question						11

27. The CUA Libraries is constantly seeking ways to expand services and acquire products. Please select items below that you think should be given highest priority:
	Very important	Important	Not important	Rating Average	Response Count
Buying books	74.7% (74)	23.2% (23)	2.0% (2)	1.27	99
Buying electronic books	33.3% (32)	31.3% (30)	35.4% (34)	2.02	96
Subscribing to print journals	51.0% (50)	38.8% (38)	10.2% (10)	1.59	98
Subscribing to electronic journals	75.8% (75)	21.2% (21)	3.0% (3)	1.27	99
More copies of course materials on reserve	21.6% (21)	42.3% (41)	36.1% (35)	2.14	97
Buying print encyclopedias, dictionaries, etc.	25.0% (24)	41.7% (40)	33.3% (32)	2.08	96
Buying electronic encyclopedias, dictionaries, etc.	38.5% (37)	36.5% (35)	25.0% (24)	1.86	96
Sound, video and multimedia titles	13.7% (13)	41.1% (39)	45.3% (43)	2.32	95
Original sources (rare books, manuscripts, etc.)	42.7% (41)	38.5% (37)	18.8% (18)	1.76	96
Improve re-shelving of collections	61.9% (60)	24.7% (24)	13.4% (13)	1.52	97
Increase length of loan period	10.2% (10)	21.4% (21)	68.4% (67)	2.58	98
More library staff time to assist users in finding information	5.3% (5)	51.6% (49)	43.2% (41)	2.38	95
More electronic access to library staff	12.5% (12)	40.6% (39)	46.9% (45)	2.34	96
More interactive tutorial on the Web	19.2% (19)	34.3% (34)	46.5% (46)	2.27	99
Better photocopiers	50.5% (50)	32.3% (32)	17.2% (17)	1.67	99
More workstations with word processing software	23.2% (22)	44.2% (42)	32.6% (31)	2.09	95
More space for group study	5.2% (5)	38.5% (37)	56.3% (54)	2.51	96
More space for private study	44.2% (42)	34.7% (33)	21.1% (20)	1.77	95
More space for socializing, eating and drinking	14.6% (14)	22.9% (22)	62.5% (60)	2.48	96